- Delivery time
- Shopping hours.
- Returns and Refunds
All delivery prices quoted below include:
- The packaging in specially designed boxes for wine transportation
- Insurance against loss or damage
- Spanish IVA (value Added Tax) for those countries where it applies or unless otherwise specified.
Free shipping on purchases over 150€ iva incl. within Mainland Spain only.
- Delivery 24 hours.
- Flat Rate: 5,00€ IVA Incl.
Delivery within 1 - 2 working days once the order has been confirmed.
|Bottles (aprox.)||Weight kg.||Prive IVA|
|1-3 bot.||0-5 kg||6.50 €|
|4-6 bot.||5-10 kg||7.90 €|
|7-12 bot.||10-20 kg||10.95 €|
|13-18 bot.||20-30 kg||14.95€|
|19-24 bot.||30-40 kg||18.95 €|
|25-30 bot.||40-50 kg||23.10 €|
|31-36 bot.||50-60 kg||27.20 €|
|37-42 bot.||60-70 kg||31.30 €|
|43-48 bot.||70-80 kg||35.40€|
|49-54 bot.||80-90 kg||39.95 €|
|Other quantities||contact us|
Delivery within 3 - 4 working days.
|Bottles (aprox.)||Weight kg.||Price IVA Incl.|
|1-6 bot.||0-10 kg||10.50 €|
|7-12 bot.||10-20 kg||14.90 €|
|13-18 bot.||20-30 kg||17.90 €|
|19-24 bot.||30-40 kg||21.65 €|
|25-30 bot.||40-50 kg||25.55 €|
|Other quantities||contact us|
Delivery within 3 - 5 working days.
|Austria||22.80 €||29.50 €||34.80 €||39.90 €||contact us|
|Bulgaria||34.90 €||44.90 €||54.90 €||79.50 €||contact us|
|Belgium||19.90 €||24.95 €||35.90 €||44.90 €||contact us|
|Czech Republic||29.90 €||37.90 €||43.50 €||74.50 €||contact us|
|Denmark||34.80 €||39.90 €||18.90 €||84.90 €||contact us|
|Estonia||34.90 €||44.90 €||54.90 €||84.90 €||contact us|
|Finland||38.70 €||54.70 €||69.50 €||84.90 €||contact us|
|France||20.90 €||25.95 €||39.95 €||48.90 €||contact us|
|Germany||17.95 €||23.95 €||29.90 €||34.90 €||contact us|
|Holland||19.90 €||24.95 €||35.90 €||44.90 €||contact us|
|Hungary||31.90 €||39.90 €||45.50 €||74.50 €||contact us|
|Italy||22.80 €||29.80 €||35.70 €||39.90 €||contact us|
|Ireland||34.90 €||44.90 €||54.90 €||84.90 €||contact us|
|Latvia||34.90 €||44.90 €||54.90 €||84.90 €||contact us|
|Lithuania||34.90 €||44.90 €||54.90 €||84.90 €||contact us|
|Luxembourg||19.90 €||24.95 €||31.90 €||36.90 €||contact us|
|Poland||29.90 €||37.90 €||46.50 €||74.50 €||contact us|
|Portugal||10.85 €||13.75 €||19.75 €||23.95 €||contact us|
|United Kingdom||23.90 €||31.95 €||36.80 €||39.90 €||contact us|
|Slovakia||29.90 €||37.90 €||46.50 €||84.90 €||contact us|
|Slovenia||29.90 €||37.90 €||46.50 €||84.90 €||contact us|
|Sweden||34.90 €||54.90 €||69.90 €||84.90 €||contact us|
|Other destinations||contact us|
For Switzerland, Andorra, Canarias, Ceuta, Madeira and Azores, the prices do not include local taxes and import duties, which are liable by the receiver of the goods on arrival and for payment in the country of destination.
Remote Areas: for remote areas the shipment will be delivered to one of DHL local pick up point, the closest one to the address indicated which will be notified to you by DHL. Should you want to have the parcel delivered to your home address, in this case a surcharge may apply.
For orders of considerable quantities, contact us and we will provide you with a budget.
- Standard wine bottle (75 cl.): 1.50 kg.
- Standard cava bottle (75 cl.): 1.75 kg.
- Magnum (150 cl): 3 Kg.
It's important that the data provided is true and accurate so that the entire process is carried out with maximum efficiency, we recommend you confirm the shipping address and also that you provide us with a mobile phone and delivery preference schedules.
If you wish to make the purchase through a company that is outside the national territory, the invoice will be issued without the corresponding added taxes applied in Spain of 21% (IVA), in that case you must send us the VIES/ROE number to verify that the number is valid, and in that case we will issue the invoice exempt from the corresponding taxa.
You can verify that your VIES/ROE number is correct through the following link of the European Commission, where you indicate the IVA number of the petitioner insert our IVA number: B43800036 and in the petitioner's member state: Spain
The Estimated Delivery Time depends on the Country of destination.
- The estimated delivery time for Mainland Spain is 24 - 48 hours.
- All deliveries to the Balearic Island and other European countries have an estimated delivery time of 3 – 5 working days.
- Delivery time is considered from the time the item leaves our shop to when it arrives at your door. We can guarantee processing your order on the same day of request, for all those Orders submited and confirmed before 12:00 hrs (our time), salways that the products requested are in stock and available. For all those orders submited on Saturdays, sundays and national or local holidays, the order will be processed on the following working day.
- Remember that, all those orders paid by Bank transfer will not be processed until your payment has reached us or has been confirmed.
Shipments will never be made to post office boxes.
In the case that requires the delivery of your wines on an urgent basis, 24-hour delivery, or on a specific date, you can indicate it in the comments box when making your purchase or simply call us and we will solve it.
In case you are not at home when the delivery occurs, a notification will be left by the carrier, which you should contact to agree on a new delivery, if on the second attempt you still cannot deliver the shipment, then it will be due pick up the order at the carrier's offices, otherwise there will be a supplement for another delivery.
If you wish you can pick up your order directly in our store and save the postage. To do this you must check the corresponding box in your order. Business hours are: Monday to Saturday from 10:00 AM – 2:00 PM and 5:00 PM – 9:00 PM
To avoid any incident in the delivery it is essential to fill in the form correctly.
We make a personalized follow-up of all shipments daily and manage incidents, notifying anyone.
The online store is operational 24 hours a day, 365 days a year.
The Customer Service center will be operational from Monday to Friday from 10:00 AM to 2:00 PM and from 5:00 PM to 9:00 PM.
Returns and Refunds
- If for any reason the customer is not satisfied with the purchase made, you have 7 days, from the date the order is received, to proceed with its return.
- It will be necessary for the client to send us a letter in writing (by letter or by email).
- The total amount of purchased items and the cost of transportation will be refunded. The return shipping costs will be borne by the customer.
To exercise the right to return, the following requirements must be considered:
- The product must not have been opened or handled.
- You must keep the original appearance.
- It must be returned in its original packaging.
- All goods should be returned to:
- VinoVi Vinoteca
- Plaza Verdaguer, 6
- 43003 Tarragona SPAIN
If when you receive your purchase, detect or suspect that the package is not in order, some or all of the bottles of wine in a case are broken or spoiled when they are delivered, please do not accept the package and notify us as soon as possible to iniciate the incident for a refund or an exchange. We will also provide a full refund or a replacement for any wines that are faulty or from any incorrect order from our side shipped to you, and in these cases we will assume all the transport charges for its return.